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Product or Service Quality

I received a television with a cracked screen.It was clearly cracked from the factory.

The box is in perfect condition as you can see from the picture. Seiki won't stand behind it and takes weeks to even respond. Awful customer service. They claim Tiger Direct should take care of it and TD claims it is Seiki's responsibility.

Seiki is doing everything they can to disclaim any responsibility for it's product. They clearly don't care about the consumer and it is obvious they will do anything to avoid honoring the warranty. I have made 5 calls, sat on hold for hours, sent 4 emails, been promised call that never come, have to initiate all contact and repeat the story every time to someone new.

Save yourself the pain and buy from someone that cares about it's customer, reputation and doing the right thing.I have a large boat anchor that was never used.

This reviewer shared experience about damaged or defective and wants this business to "replace tv. warranty should cover this clear factory issue" as the author lost $400. The author is overall dissatisfied with Seiki Digital and uploaded picture s. The most disappointing about seiki digital tv from Seiki Digital was worst customer service and terrible customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Vizio that you may also consider. Also, you can continue reading comments about Seiki Digital.

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