Broken Arrow, Oklahoma
100% full Not resolved

I received a television with a cracked screen.It was clearly cracked from the factory.

Related: Seiki Digital - Seiki

The box is in perfect condition as you can see from the picture. Seiki won't stand behind it and takes weeks to even respond. Awful customer service. They claim Tiger Direct should take care of it and TD claims it is Seiki's responsibility.

Seiki is doing everything they can to disclaim any responsibility for it's product. They clearly don't care about the consumer and it is obvious they will do anything to avoid honoring the warranty. I have made 5 calls, sat on hold for hours, sent 4 emails, been promised call that never come, have to initiate all contact and repeat the story every time to someone new.

Save yourself the pain and buy from someone that cares about it's customer, reputation and doing the right thing.I have a large boat anchor that was never used.

Review about: Seiki Led Hdtv 55-Inch Tv.

I didn't like: Worst customer service, Terrible customer service.

Review #671576 is a subjective opinion of a user.

Product or Service Quality
Customer service
Price Affordability
Reason of Review / Monetary Loss Damaged or defective / $400
Preferred solution Replace TV. Warranty should cover this clear factory issue.

Had an Experience with Seiki Digital?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO Sears Outlet "Worst experience with a business, customer service (should be named something else for sears) I've ever encountered. Bar none. Takes the cake, and the whole *** bakery. UGH! Sorry, Long,..." Read more Nuwave Oven - Original new wave oven great! New new wave oven terrible. Nuwave Oven "The first new wave oven I had worked great for over four years. Bought the two deal special late 2013. Gave one to my mom for Christmas. Kept the other..." Read more Ge Appliances - GE Monagram Refer bad parts WR55X10490 Ge Appliances "Copy of E-mail I sent GE:I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencer’s in Phoenix AZ.The Refrigerator (ZISS480DRISS) broke…of course following..." Read more Seiki Digital - Review about Seiki Tv from Itasca, Illinois Seiki Digital "The tv shows a blue light but I don't get any picture or sound, it doesn't show any menu or something is just a black screen. ..." Read more Aarons - I was sold some damage furniture from your Tifton store and the store manager Mike is very rude about it and calling me a liar Aarons "I constanly ask them since november about fixing the sofa and it took them til yesterday to do so and i refuse to make another payment til it was fixed..." Read more Dhgate - Good Experience Dhgate "Few companies are synonymous with customer service, but DHgate is one of them. The DHgate store with 24/7 live chat is the example of excellent customer service, it serves as..." Read more Kixeye - Please Forgive me Unbannd My Account Kixeye "Dear Kixeye, I am writing with request to appeal my banned Account in War Commander ( User ID 33155521 ). I would like to inform you that I find your..." Read more Rockauto - Not happy with return policy Rockauto "I ordered a waterpump put it on it lasted two months before it fell apart on the inside,dont know if it caused any other damage. I was told to go..." Read more